Picture this: A franchisor proudly reminds the franchisee, “- You know you must keep the Franchise Manual in your office and use it for support.”...
When the Franchise Manual Becomes the Most ‘Supportive’ Tool in the Office – or not!
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E-learning and one-off training sessions are not cutting it when you need staff to be in sync with your Brand Standards
In industries where high staff turnover rates are the norm, such as hospitality and retail, it can be a challenge to maintain consistent levels of...
The beacon that guides franchisee operations – but is yours even turned on?
Embrace Digital to reach Operational Excellence across your network. At the heart of the franchising landscape lies a powerful partnership – the...
Why KPIs are important for franchisees, and how to make smart dashboards available for all.
KPI dashboards are tools that unite disparate data sources and provide at-a-glance visual feedback showing how your business is performing against...
Know-how drives Franchise performance. Compliance drives Predictable Customer Experience
A well-trained workforce with access to know-how and tools in the digital space will work smarter, more efficiently, and at greater speed. This is...