
N3zones
customer story
Introduction
Problem
N3zones franchisees and their certified installers have always received all their training and support from the central organization, but the existing intranet was hardly sufficient once they decided to switch gears. Dag Hognerud, CEO and one of the founders of N3zones, describes: “We already had an intranet up and running, but it was hugely inefficient and had shortcomings in many areas. In order to meet our growth goals, we needed a better way to share documentation, training materials and marketing materials across our growing franchise network.”
As management evaluated its options; from building a new intranet from scratch, or adapting a SharePoint, they soon realized that owning and developing their own solutions was not part of their core business as a franchisor.
Solution & Impact
“When I learned about Chainformation and how their cloud-based platform can improve communication and at the same time bring all the know-how to the franchisee, it just clicked” – Dag Hognerud.
After the implementation of Chainformation, you now have a hub for the entire chain, an environment that not least the franchisees appreciate, as you no longer have to “search everywhere” and call around to find information, support and tools.
Features used
- User Research
- User Experience
- Visual Design
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Dag Hognerud
VD