A must-have tool for any multi-site restaurant brand looking to improve operations and ensure consistency across all locations
As the owner or manager of a multi-location restaurant brand, you understand the crucial elements required to build and sustain a strong brand presence. It’s a journey of consistently delivering exceptional customer service, continuously evolving menus, and maintaining top-notch restaurant environments.
In today’s digital age, where social media and online ratings significantly influence customer perception, it’s essential that all your locations consistently deliver this high level of quality.
However, remotely coordinating and maintaining these standards across multiple restaurants can be an overwhelming challenge.
Enter Chainformation – your operational platform ally.
Chainformation is equipped with a suite of smart, powerful features designed to help your franchisees and staff adhere to Brand Standards effortlessly. With Chainformation, you gain the confidence that each of your locations, be it five or 5000, is equipped to provide the high-quality experience your customers expect. And it’ll only cost you as having a cell phone plan per location.
One Unified Platform for Seamless Operations and Communication
Chainformation excels in unifying your operations across all locations. With Role-based communication channels paired with online Manuals, digital tasks, and checklists accessible on mobile devices for front-line workers, Chainformation ensures that every standard is met, and any deviations are promptly reported to local managers or HQ Support in real-time. This immediate, in-app communication capability enables your Operations Team to swiftly address and rectify potential issues, ensuring your brand’s standards are consistently upheld.
Use One App – not, well… many!
The platform’s centralized nature significantly improves the ability to reach all team members in one unified system, ensuring everyone in your organization stays informed and aligned. You can safely discontinue several other apps and platforms, thus significantly reducing both costs, administration and user complexity which is the result of this App-maze.
Centralized Audits and Real-Time Insights
The software suite includes centralized audits and franchisee self-assessments, providing you with real-time insights and snapshots of any location’s performance. This feature is invaluable in maintaining a pulse on your entire network’s operations.
Customized to Fit Your Unique Needs
Whether you’re managing quick-service restaurants (QSR) or fine-dining establishments, Chainformation’s user-friendly interface and customizable features allow you to tailor the app to meet the specific needs of your business. Set it up as a complete Group-wide intranet, or scale down to a superfast communications channel for local teams. Click, click – done.
Enhance Accountability and Focus on Quality
Chainformation not only streamlines operations but also enhances accountability across your franchise network. Real-time updates and task status reports from the app empower local managers to effectively oversee their locations, ensuring each restaurant operates at its optimum level. The platform’s automation features also save time and resources, allowing you to focus on critical business aspects.
In a nutshell
Chainformation is an indispensable tool for any multi-site restaurant franchise aiming for crystal clear communications, enhanced operational support and consistency across all locations. With its comprehensive suite of features, real-time capabilities, and user-friendly design, Chainformation is poised to take your business to new heights.
We invite you to experience the difference Chainformation can make for your franchise. Book a 15-minute demo today and explore how we can help you streamline how you work.
Brands we work with:
Each client is unique and has their own challenges. With our experience in your industry we can help propell your franchise to even greater heights.
Everything available in one place at the flick of your thumb
This is all handled digitally in the Chainformation platform. With role-based permissions, multiple languages and 24/7 access via any computer or mobile device, information is available when and where it’s needed. Built-in Digital Checklists, Operations Manuals and Task Management systems provide staff with efficient tools to handle all recurring routines and to-dos without paper, caht apps or tons of emails.
Tasks & Routines
Digital tools for support and quality control of daily routines
You need tools and methods to make your operational support and quality control systems scalable without growing your central admin. Maintaining operational consistency requires all employees to understand and to work according to your common brand standards and conceptual framework.
At the same time, both local managers and central administrators need tools to follow up so that all restaurants meet these requirements on a daily basis. Nothing kills your brand faster than individual restaurants “freestyling” with their own solutions, leading to confused and/or disappointed guests.
Luckily, you’ve just found the solution to these challenges!
This is all handled digitally in the Chainformation platform. With role-based permissions, multiple languages and 24/7 access via any computer or mobile device, information is available when and where it’s needed. Built-in digital checklists and task management systems provide staff with efficient tools to handle all recurring routines and to-dos without paper or dozens of emails. If needed, local teams can be given permissions to manage their own checklists, tasks and chat groups.