EN 
SV Make Every Location Operate Like Your Best Location
Bring team communication, SOPs, on-boarding, training and daily tasks into one place.
Help franchisees and frontline staff know exactly what to do, when to do it, and how to do it right. On-the job support bring teams clarity, structure and real-time feedback — from headquarters to the frontline — ensuring predictable quality across all locations.
"A way to ensure that all vital information reaches all of our 150 units, that procedures and protocols are followed, and that employee engagement is kept at a peak." Rasa Jonyte, O'learys Group
We use Chainformation at our 12 Funplays FEC-facilities and we are very satisfied with how much the system facilitates our daily work. It helps us ensure quality, follow up on routines and carry out safety checks in a smooth and clear way" Sylvia Literska, COO @ FunPlays
With 6000+ locations by 200+ brands
For over 20 years, Chainformation has helped multi-location brands run smoother, safer, and more consistent operations.
Built for frontline teams and busy managers, our platform gives every site a single unified platform with the tools, clarity, and support they need to perform at their best—every day.
The Challenge
As an owner, visionary, or part of the management team, you have a clear vision and high standards for your brand. You communicate promises to your customers, but do you really know if every location is delivering on them?
- Are your standards being met at every location?
- Do you have insight into daily operations across all your sites?
- Is there a gap between your vision and what customers actually experience?
- If there are deviations to your SOPs - How fast do you get informed, if at all?!
Without the right tools, it’s hard to ensure that everything you expect is being followed through. This can lead to inconsistent customer experiences and harm your brand’s reputation.
The Solution
Chainformation fills that gap between your vision and the customer experience. Our platform ensures that your standards are clearly communicated to every team member and that you can monitor and verify they’re not just being followed, but executed daily.
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Clear Communication:
Share your vision and updates directly with all staff, so everyone knows what's expected. -
Easy Access to Standards:
Provide digital manuals and guidelines that are always up-to-date and accessible on any device. -
Consistent Execution:
Use digital checklists to make sure all recurring essential tasks and quality checks are done right. -
Real-Time Monitoring:
Managers can follow what's happening at every location and any deviations are instantly flagged so corrective actions can be taken.
With Chainformation, you can be confident that what you promise to your customers is exactly what they experience. This leads to happier customers, a stronger reputation, less frustration and more peace of mind for you.
Don’t let uncertainty come between you and your customers.
Why Choose Us?
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Simplify Multi-Location Management:
Managing multiple locations can be overwhelming. Chainformation makes it easy by standardizing processes and bridging high employee turnover, ensuring every site runs smoothly and consistently. -
Scalable and Customizable:
Whether you have 3 or 3,000 locations, Chainformation grows with your business. Our fully customizable platform adapts to your unique workflows, supporting your expansion effortlessly.
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Bridge the Communication Gap:
We connect your vision with daily operations. Our platform ensures your standards are clearly communicated to every team member, so your promises to customers are always fulfilled. -
Maintain Consistent Quality:
Keep your quality standards high across all locations. With role-based communications and real-time monitoring of critical tasks, Chainformation ensures every customer enjoys the excellence your brand stands for.
Core Benefits
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Effortlessly Manage Multiple Locations:
Running a business with many locations can be challenging. Chainformation streamlines your operations, making it easy to standardize processes and handle high employee turnover. Whether you have 3 or 3,000 locations, our platform ensures everything runs smoothly and consistently -
Scalable and Customizable Solutions:
As your business grows, so do your needs. Chainformation is fully customizable to fit your unique workflows and scalable to support your expansion. Whether you're adding new locations or evolving your operations, our platform adapts seamlessly to keep up with your growth.
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Bridge the Communication Gap:
Your vision deserves to be perfectly executed everywhere. Chainformation ensures your standards and plans are clearly communicated to every team member. No more miscommunications or gaps between management and staff—everyone is aligned to deliver the experience you promise to your customers. -
Maintain Unmatched Quality Standards:
Consistency is key to building a strong brand. Chainformation helps you uphold high-quality standards across all locations with role-based communications and real-time monitoring. Ensure every customer receives the flawless experience your brand stands for, every single time.
Streamline Your Employee Engagement
One Platform, Endless Possibilities
Chainformation brings all your essential tools into one easy-to-use platform, customized to fit
your unique needs and budget.
Whether you manage a small network or thousands of locations across any industry,
Chainformation replaces the confusing mix of multiple apps and systems with a unified solution. Bridge the gap between management and employees, maintain consistent quality, and enhance communication across all your sites.
Health & Fitness
Tailored solutions for gym and health studio networks.
Food & Beverage
Services and solutions for food and beverage businesses.
Franchise
Tailored services for franchises - scalability solutions.
Retail & Consumer Goods
Specialized services for the retail sector.
Hospitality
Unique offerings for the hospitality industry.
Audits & Compliance
Conduct internal quality & Brand audits, gain valuable insights.
Messaging & Collaboration
Chainformation makes talking & working together easy.
Reporting & Statistics
Mandatory Read Monitoring, Task completion and deviations.
Form Builder
Create, share and manage answers in online forms easily.
We’re Committed to Your Success
At Chainformation, we understand that effectively managing your franchise or multi location business is vital for your growth. That’s why we’re dedicated to providing the support and tools you need to succeed.
We have been in business since 2001, never losing focus on delivering top performance and value. By listening to our customers, we ensure that our solutions help you maintain consistent quality, uphold your brand standards, and keep your customers happy across all your locations.
All Locations – All Staff – All Tools: One Unified App
Keeping multiple locations in sync can be challenging. Whether you oversee a few local sites or a large network, Chainformation is here to help you stay efficient and support your business.
Our comprehensive digital platform makes it easy to oversee operations across all your locations, accessible from any desktop or mobile device.
Bring all your communications, tasks, and resources into one user-friendly system. Simplify your processes, maintain consistent quality, and strengthen your brand with essential tools just a click away.
Recent posts
Frequently Asked Questions
What is Chainformation about - Why should I bother?
Chainformation is built for people who manage many locations — franchises, retail chains, restaurants, gyms — and are tired of firefighting the same issues over and over. We’re not “just another tool.” We’re the system that gets frontline teams to actually do what’s expected — daily routines, brand standards, tasks, audits — all in one place, right on their phones.
If you’ve ever thought:
“Why don’t they just follow the SOPs?”
or
“Why is every location doing it their own way?”
…then a 20-minute chat might be worth it.
Not for everyone — but if multi-site chaos is your reality, we might just be your new favorite tool.
Why is communication important for a multi location business?
Because without clear communication, you’re not running one business — you’re running ten, fifty, or a hundred slightly different versions of it.
In multi-location operations, communication isn’t just about updates — it’s about alignment. If store #17 is doing things one way, and store #42 has a totally different idea of what “good” looks like, your brand starts to crack.
Consistent communication means:
Everyone knows what’s expected — and when.
Standards are followed, not guessed.
Small issues don’t turn into big fires.
Customers get the same experience, no matter where they go.
In short: communication is the glue that holds your brand together across all your locations.
What is the best business communication platform?
The “best” business communication platform depends on who you’re trying to reach and what you need them to do.
If we’re talking multi-location businesses like franchises, retail chains, or restaurants — where you need to reach frontline staff, not just managers — then tools like Slack, Teams, or email often miss the mark. Why?
Because:
Frontline staff don’t sit at desks.
They rarely check email.
They don’t need long conversations — they need clarity, routines, and reminders.
That’s where Chainformation comes in. It’s not a chat app — it’s a communication and execution platform built specifically for multi-unit operations. You communicate once, and everyone gets what they need — in their role, in their language, with their tasks attached.
So, is it the best for every business? No.
But for businesses with 10, 50, 100+ locations who are tired of being the “bad cop” chasing people to follow SOPs? – It just might be.
What is meant by internal communication?
Internal communication refers to the methods and tools used to disseminate information within an organization. It involves strategies to keep all departments aligned with the company’s goals through effective internal communication tools like digital dashboards, communication apps, and employee communications applications.
What is internal and external communication?
Internal communication deals with sharing information within a company to promote team collaboration and maintain alignment with business goals, including effective project management. External communication involves interactions with external stakeholders, such as customers and partners, crucial for sustaining business growth and enhancing the company’s public image.
Both forms of communication are essential for a comprehensive communication strategy that supports the overall success and efficiency of the organization.
What is an internal communication tool?
An internal communication tool facilitates the secure and efficient transfer of information within an organization. Chainformation provides a robust team communication app for this, including features for task assignment, secure communication protocols, and push notifications to ensure that all personnel are well-informed and engaged.
How do you track internal communications?
Tracking internal communication can be managed through advanced employee communications applications and productivity tools, which monitor engagement and provide feedback.
Chainformation offers such tools, ensuring that internal communications are up to date and effectively reaching all members of the organization, thus supporting a cohesive and engaged workplace and minimizes poor communication. Additionally, the app is compatible with both Android and iOS devices, ensuring accessibility across different mobile platforms.
